home

 

IMCOT - People are our Business

 

"Communication is about constructing what you say so other

people listen and understand what you want to achieve"

 

Phone: +44(0) 01483-300717

Email: Mail@imcot.com

Fax: +44(0) 01483-300717

 

 

Home

Public

and

Voluntary

Sectors

Corporate

Organisation

and

Development

Coaching

and

Mentoring

Management

Consultancy

  

 

 
 

General Health, Social Services and Voluntary Sector Programmes

 

The Carers Act

Duration:

  • One and Two Days

Target group:

  • All Professional staff and /or volunteers

No of Participants:  16

Synopsis:

This programme aims to help the professional staff and volunteers to understand how we come to hold the values which we have and how they are based on the context in which we grew up and developed, that is our tradition and our culture, our neighbourhood and our family. The course continues to look at the values we share across cultures and to explore some of the differences of the values which exist between cultures.

The course helps staff to identify some of the differences which exist in the style of communication that we use. How we express ourselves verbally and non-verbally. The course then continues to look at the impact of cultural differences on our expectations of ourselves as professionals and of the people whom we work.

A brief introduction to equal opportunities legislation will be presented and the course will be brought to a conclusion by encouraging staff to formulate guidelines for best practice so as to be sensitive to cultural differences and values.

Aims and objectives:

  • To assist the staff and volunteers to understand the basis for the values we each hold.
  • To examine the way in which our experiences within the family, the neighbourhood, our cultural heritage and religion affect the values we each hold.
  • To explore the similarities and differences which exist between us in terms of our cultural values and traditions.
  • To explore the different styles of communication we use , both verbally and non-verbally and the extent from which these are based on are linguistic style and centred in our culture and our traditions.
  • To look at all of the above in relation to the way in which we communicate with clients.
  • To formulate guidelines for improving the quality of communications with clients in the light of all that has been learnt.
  • To provide a better understanding of legislation in the fields of equal opportunities and anti-discrimination practice.

Methods:

  • Small and large group work, role play, practise exercise and video materials.

Top


• Up • Bereavement awareness • The Carers Act • Care management and care planning • Carers and Disabled Children Act • Clients risk of suicide or serious self harm • Communications with people with hearing impairment • Communicating with people with sensory impairment • Communication with people with visual impairment • Community care law and practice • Counselling skills • Equal opportunities / anti-discriminatory practices • The Human Rights Act • Managing violence and aggression • Working in multi-disciplinary teams • Risk assessment and risk management • Self neglect • Supervision • Adult protection awareness • HIV/AIDs awareness • Epilepsy awareness • Person Centred planning •

 
 
 

  

 

Home Public and Voluntary Sectors Corporate Organisation and Development

Coaching and Mentoring Management Consultancy Contact IMCOT Site Map Site Search

 

 

Helping you

to achieve your goals

 

© Copyright 2004 IMCOT Training Professionals

 

Website Created by W4SB