General
Health, Social Services and Voluntary Sector Programmes
Managing violence and aggression
Duration:
No. participants:
Synopsis:
Imcot offers a series of courses, which
address managers supporting staff who are at risk of violence or
aggression from service users, and courses for staff in managing
difficult situation where there is a risk of violence and
aggression.
The courses cover the following issues:
- Health and safety legislation and other
appropriate legislation
- Organisation policies and practice guidance
- Individual liability and responsibility
- Boundaries
- Risk assessment
- Intervention strategies
- Layout of work place including lighting and
purveyance equipment
- Support and supervisions
Programmes are developed to meet the specific
requirement of the organisation taking into account the roles of
participants and the organisational policies
Top
• Up • Bereavement awareness • The Carers Act • Care management and care planning • Carers and Disabled Children Act • Clients risk of suicide or serious self harm • Communications with people with hearing impairment • Communicating with people with sensory impairment • Communication with people with visual impairment • Community care law and practice • Counselling skills • Equal opportunities / anti-discriminatory practices • The Human Rights Act • Managing violence and aggression • Working in multi-disciplinary teams • Risk assessment and risk management • Self neglect • Supervision • Adult protection awareness • HIV/AIDs awareness • Epilepsy awareness • Person Centred planning • |
